Terms of service
Terms of service
Welcome to Maison Lune. These terms govern your use of getmaisonlune.com and your purchases from us. By ordering, you agree to them. They are written to be read.
Who we are
Maison Lune is an Australian business operated from Queensland. You can reach us at hello@getmaisonlune.com.
Products and descriptions
We describe every piece as accurately as we can - materials, size, and care - and we only claim what we can stand behind. Photographs are of the actual products, but screens vary, and small handmade variations are part of the character of the objects we choose.
Prices
All prices are in Australian dollars and include GST. Prices may change, but the price you see at checkout is the price you pay for that order.
Orders
An order is accepted when we email your order confirmation. If we cannot fulfil an order - for example, if an item has sold out - we will tell you promptly and refund you in full.
Your consumer rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms excludes, restricts, or modifies those rights.
Liability
To the extent the law allows, and apart from the consumer guarantees above, our liability for any claim connected with a purchase is limited to the price you paid for the goods concerned. We do not exclude liability where the law does not permit us to.
Your account and conduct
Please keep your account details accurate and do not misuse the site - no scraping, no fraud, no interference with the store.
Intellectual property
The Maison Lune name, wordmark, and site content are ours. Please do not reuse them without written permission.
Privacy
We handle your personal information as described in our privacy policy.
Changes
We may update these terms from time to time. The version published here applies to orders placed while it is current.
Governing law
These terms are governed by the laws of Queensland, Australia. Any dispute is subject to the courts of Queensland, without affecting any rights you have under the Australian Consumer Law to bring a claim elsewhere.